Our training and consulting services are
focused primarily in these areas:
Retail Sales
Your front-line salespeople are the face of
your company when customers walk through your front door. As we
know, most retail salespeople have little to no formal training
(and it shows). Utilizing the results of the sales skills
analysis test, we'll uncover your team members' areas for
improvement and train accordingly in a fast-paced training
session that's sure to be a winner! As a result, your business will
take more sales from your competition, show greater margin,
reduce shrink and win more repeat customers.
Your location and regional managers will also
benefit from our Leadership Training, designed to help
them uncover their natural leadership talents and abilities and
utilize them in a most beneficial way that is uniquely their
own. They will improve their ability to motivate, delegate,
coach, counsel, set objectives for their team and make smart
hiring choices.
Field Sales
If you are a manufacturer, distributor, or
service provider, your rep force is the lifeblood of your
business. From your newest salesperson to your most seasoned
veteran, we'll work closely with your reps and account managers
to help them achieve maximum effectiveness in the field.
Again, depending on the individual results of the sales skills
analysis, we'll train in any number of key areas requiring
attention.
Inside Sales
"Ear-To-Ear" selling can be
considerably more difficult than face-to-face sales. You can't
read your customers body language or see their facial
expression. However, we'll show your inside sales staff how to
"give great phone".
National Account Management
If your company sells to national accounts,
you understand how critical success with these customers can be.
Small "blips" for them (up or down) can spell disaster for your
company. We'll help you maximize your effort with these accounts
and learn to achieve the delicate balance between your customer's needs and
those of your own company.
Trade Show Selling
Does your company exhibit at trade shows? It's
probably your best opportunity to showcase your product or
service to countless corporate buyers, consumers and the press.
However, there's a good chance that you staff your booth with your best and
brightest product specialists and marketing personnel - not
salespeople. We'll work with your trade show staff
to give them the tools and techniques necessary to really sell
your product or service at these key industry
events.
Sales Ethics
Today's business climate is more competitive
than ever before. Many companies choose to pursue a
"whatever-it-takes" attitude to win the sale at any
cost. We feel that ultimately, that cost is far too great. We
define our business by our Guiding
Principles.
If you're interested in learning how to develop
a principle-based strategy for your company, give us a call.