Why Success Training NOW?
Success Training NOW! was built on the concept
that most people, given a choice, would prefer to be good at
what they do. Think about that for a moment. Could you be happy
as an average salesperson? An indifferent manager?
How about a mediocre customer service agent? Of course
not. Perhaps more importantly, we want to be considered by our
associates, our boss and our customers as not only good, but
exceptional in our field. Yet every day, there always seems to
be some obstacle that keeps us from reaching our full potential.
Closing the big deal. Meeting our deadlines. Prospecting enough
new customers. And typically, it's the same obstacle every
isn't it? We say things like, "If I could just..."
or "If only..." So as professionals in our
field, we seek a training program that will address our area of
concern, helping us to get a handle on our situation and move
on. But there's a problem...
Sometimes More Is Not Better
Think about the last training you attended.
Lots of great information, right? Maybe too much. Too
often, companies who seek training for their employees will
contact a training company and a determination is made as to
which of the offered training programs is most appropriate for
their staff. Perhaps it's a sales program. A customer service
program. Maybe a time management course, etc. So the company
sends its people to a one, two, or even three day training
program that will help them "fix" their problems and
make them better at what it is they're supposed to be doing.
Unfortunately, the net result is often information
overload, coupled with the stress of having spent too
much time away from the job.
Maybe you have a salesman who is great at
prospecting for new accounts, cold-calling, getting appointments
and demonstrating your product or service. Unfortunately, he
also has a very low closing ratio. Are you going to send him to
"sales" training? He needs "closing"
training. How about your customer service agent who is always
helpful and courteous to her accounts but spends half the day
unable to function after a run-in with an irate customer? She
doesn't need customer service training, she needs to learn how
to manage conflict in the workplace.
Success Training NOW!
is designed to give your people exactly the training they need
in a concise, easily assimilated format that addresses their
needs, their concerns, their issues, in a very
short amount of time - typically less than one day, so they can be back on the job utilizing
their new skills right away.
How we do it...